What are your opening hours?
We reopened on 1st July 2023 following our closure for repair and refurbishment.
We are open Thursday to Monday, 10am to 4pm.
During school holidays we will be open daily from 10am to 4pm.
Please check our What’s On page and social media to see what events we have coming up, and sign up to our e-news for regular Museum events and news updates.
How can I renew my Friends membership that has expired?
We are very grateful to the support of our Friends and Patrons.
To renew your membership, please email: email@example.com
For more information on how you can support us by joining as a Friend or Patron:
How do I renew my Annual Pass?
Annual Passes were paused while we were temporarily closed for building repairs. Any outstanding time on your annual pass from 1st October when we closed will be added on now we are open again, so you don’t have to worry about losing out!
You can renew your Annual Pass on arrival at the front desk once we re-open.
What is available in the shop?
The shop offers a wide selection of items from local suppliers, including The Henley Distillery, Honeys of Henley, Candles Fighting Cancer and Ace Henley playing cards.
We also stock well-established brands such as St Eval (candles, diffusers and toiletries), Caroline Gardner (cards and gifts), Gibsons (jigsaws) and Sass & Belle (gifts).
You can get a flavour of the shop’s range here:
What are the opening times for Thyme Café?
Thyme Café is open daily from 9am to 5pm for teas, coffees, cakes, breakfast, brunch and lunch.
More information on the café can be found below:
How can visitors support the Museum following the challenges of the last few years?
We are a registered charity which means that our funding does not come from government but from our supporters and visitors like you. There are many ways that you can support us, should you feel able to, to help us to secure the Museum’s future.
We’re incredibly grateful for the one-off donations which members of the public have made to help us at this time. Others have become regular supporters by committing to a monthly gift or by becoming a Friend. This is hugely appreciated and will help us share all that the Museum has to offer, now and into the future.
Visitors can also support their Museum and help us to share the art and stories of the river by volunteering with us! Volunteering with us is a chance to try something new, share expertise, develop your skills, gain experience and contribute to our charitable work. Fans of the Museum can become part of our supportive team with flexible opportunities from giving a warm and friendly welcome to visitors to behind-the-scenes projects. Benefits of volunteering include free admission to the Museum, discounts in the Museum’s Café and Shop as well as on workshops and Museum events and more. Find out more here:
Can I hire the Museum for a private event?
Check the ‘Events & Space Hire’ page for more information, then you can contact us directly for events availability and information by using the contact form on the Events page below:
How do I book a school visit?
We welcomed schools back in May 2023 and they’ve had a great time attending the revised workshops we have been running. For more information, please follow the link below.
How do visitors pay for parking?
The parking system is a ticketless, cashless system. Visitors pay at the barrier as they leave by payment card (cash not accepted). Visitors can also pay at the kiosk in the Museum foyer as they exit the building.